Last Updated: 25 March 2025

 

Welcome to Innercosm, a trading name of Ninth Well Limited ("we", "us", or "our"). By accessing or using www.innercosm.co.uk (the "Website"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.

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1. General Information

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1.1 Company Details: Innercosm is a trading name of Ninth Well Limited, a company registered in England and Wales.
1.2 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with English law.
1.3 Contact Information: For any queries or disputes, please contact us via the contact form on our Website.

 

2. Services Provided

 

2.1 Innercosm currently provides services, including but not limited to tarot readings, event services and digital gift certificates.
2.2 Readings are for entertainment purposes only. Innercosm do not provide medical, legal, financial, or psychological advice. For such matters, consult a qualified professional. 

2.3 We do not tell you what to do or guarantee specific outcomes. You are responsible for your own decisions.
2.4 We reserve the right to modify, discontinue, or add new services at any time.

 

3. Bookings & Payments

 

3.1 Clients must book and pay for services via the Website.
3.2 Full payment is required at the time of booking to confirm an appointment.
3.3 By booking a service, you confirm that you are over 18 years old.

 

4. Cancellations and Rescheduling

 

4.1 Client Cancellations: You may cancel your appointment up to 24 hours before the scheduled time. After this period, the full amount will be charged, and no refund will be issued.
4.2 Rescheduling: You may request to reschedule your appointment up to 24 hours before the scheduled time, subject to availability.
4.3 Our Cancellations: We reserve the right to cancel or reschedule any appointment due to unforeseen circumstances. If we cancel, you will receive a full refund or the option to reschedule at no additional cost.

 

5. Refund Policy

 

5.1 Refunds will only be issued in the event that we cancel a session.
5.2 Refunds will not be granted for late cancellations (within 24 hours of the appointment) or missed appointments.
5.3 Any refunds will be processed within 10 business days to the original payment method.

 

6. Intellectual Property

 

6.1 All content on the Website, including text, images, designs, and materials related to our services, is owned by or licensed to Ninth Well Limited.
6.2 You may not reproduce, distribute, modify, or use our content for commercial purposes without our written consent.

 

7. User Conduct

 

7.1 You agree to use the Website and its services in a lawful manner.
7.2 You must not submit abusive, offensive, or inappropriate messages via our contact form or any communication channels associated with our Website.

 

8. Third-Party Links

 

8.1 Innercosm does not currently link to third-party businesses or affiliates.
8.2 Any external links provided are for informational purposes only, and we are not responsible for their content.

 

9. Privacy Policy

 

9.1 We collect and process personal data in accordance with our Privacy Policy.
9.2 By using the Website, you consent to the collection and processing of your data as described in our Privacy Policy.

 

10. Limitation of Liability

 

10.1 We shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our Website or services.
10.2 While we strive to provide high-quality services, we do not guarantee specific outcomes from any readings or events.

10.3 We are not liable for any decisions made based on our services.

 

11. Amendments to These Terms

 

11.1 We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
11.2 Continued use of the Website after updates constitutes your acceptance of the revised Terms.

 

12. Contact Us

 

If you have any questions about these Terms and Conditions, please contact us via the contact form on our Website.

 

By using www.innercosm.co.uk, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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